<span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are pleased to offer complimentary delivery for all UK* orders over &#xA3;500. Orders under &#xA3;50 will be delivered at a flat rate of &#xA3;6.&#xA0;<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Orders placed before 2pm (GMT) will be dispatched the same day.&#xA0;</li><li dir="ltr" style="list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Orders placed after this time will be dispatched the next business day.&#xA0;</li><li dir="ltr" style="list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please note that during holiday or promotional periods, dispatch times may be slightly delayed.</li></ul><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once dispatched from our UK based warehouse, your order will be delivered within 1-2 business days via DPD.&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Swatches<span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For orders containing only swatches, a flat rate delivery fee of &#xA3;3 applies.<span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">*Shipping is currently not available to Northern Ireland, Ireland, and Channel Islands.

Delivery Information

<h4 id="isPasted">Can I change my delivery address?</h4>Please reach out to our team at <a href="mailto:info@cultiver.com">info@cultiver.com</a> <a href="mailto:customer-service@cultiver.com"></a>with your order number and the new address, and we&apos;ll do our best to assist you. We&apos;re unable to assist with changes once an order has been dispatched.&#xA0;<h4 id="how-can-i-track-my-order">How can I track my order?&#xA0;</h4>You will receive a shipping confirmation email with your tracking information once your order is on the way.&#xA0;<h4 id="my-order-has-been-marked-delivered-but-i-havent-received-it-what-should-i-do">My order has been marked delivered, but I haven&apos;t received it. What should I do?&#xA0;</h4>We recommend checking whether a neighbour or someone else at your address may have picked up your package on your behalf. If you&apos;re still unable to locate your package, please reach out to our team with the details of your order. We&apos;ll lodge an investigation into the delivery, and resolve this for you as quickly as possible.<h4 id="i-think-my-order-has-been-lost-in-transit">I think my order has been lost in transit.&#xA0;</h4>If your order is taking unusually long to arrive, and you think it may be lost in transit, please reach out with the details of your order. We&apos;ll investigate, and find a resolution for you as quickly as possible.&#xA0;<h4 id="do-you-ship-to-ireland">Do you ship to Ireland?</h4>At present, we do not ship to Ireland or Northern Ireland. Sign up to our newsletter to be updated when we do commence shipping to Ireland. <h4 style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 4px; font-weight: 600; line-height: 24px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id> </h4>

Delivery FAQs

Our Sydney based Customer Care team operates Monday - Friday, 9:00am to 5:00pm AEDT.

Shipping & Delivery

Delivery Information

Delivery FAQs